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THE public is urged not to lodge complaints that are too general on supply issues or price of consumer goods.
Domestic Trade and Consumer Affairs Minister Alexander Nanta Linggi said such complaints would not help his ministry to determine whether an issue really occurred or not.
He said his ministry welcomes any complaints related to consumer goods with seven channels set up for them to do so.
“Let’s make a complaint based on facts. Don’t just say there is a problem and make a report without facts. This is not helping us in our investigation, ” he said after visiting a warehouse owned by a wholesale company in Sibu today.
He was asked about people who like to complain about the high price of cooking oil through social media platforms as opposed to using the channels provided by his ministry.,
Nanta, who is also the MP for Kapit, said every complaint made would be followed up by an investigation by uniformed ministry members such as price monitoring officers or consumerism officers appointed in each parliamentary constituency in the country.
The task in the field to monitor supply and prices of consumer goods is carried out all the time.
He said the visit found no problem in terms of the supply of subsidised 1kg packet cooking oil or unsubsidised 5kg bottled cooking oil at the warehouse of the imported goods wholesaler.
“One brand of cooking oil distributed from Sibu has a retail price of RM39 for a 5 kg bottle. This is a good sign because the price of crude palm oil in the global market is currently down,” he said.
His ministry and the Special Task Force on Jihad Against Inflation have called on industry players to put a fair price on cooking oil following the drop in world crude palm oil prices.
“Fair pricing should not be placed on the shoulders of the wholesalers alone but refineries should do the same so that the price of retail cooking oil goes down,” he added. – Bernama, July 22, 2022.